UK Delivery Information

EX COP CARS LTD currently provides delivery services within the United Kingdom only.

We aim to dispatch all orders securely and efficiently using established UK courier networks. Delivery availability may vary depending on product size, weight, and destination.

Order Processing Times

Most orders are processed within 1–3 working days after payment confirmation.

Orders placed during weekends or public holidays will be processed on the next available working day.

Certain specialist, oversized, or limited-stock vehicle parts may require additional handling time before dispatch.

Free UK Delivery

EX COP CARS LTD currently offers free standard delivery within the United Kingdom.

Orders are dispatched using suitable UK courier providers based on parcel size, delivery location, and operational availability.

We currently deliver to:

• England

• Scotland

• Wales

• Northern Ireland

Delivery Services

Orders may be delivered using trusted UK courier providers including:

• Royal Mail

• Evri

• DPD

• UPS

• Other suitable logistics providers where required

Courier selection may vary depending on parcel dimensions, delivery location, and operational availability.

Delivery Coverage

We currently deliver to addresses located within:

• England

• Scotland

• Wales

• Northern Ireland

At this time, we do not offer international shipping services.

Tracking Information

Tracking details are provided for eligible shipments where available through the selected courier service.

Customers may receive shipping confirmation and tracking updates via email after dispatch.

Estimated Delivery Times

Estimated delivery timeframes are typically between 2–5 working days after dispatch, depending on location and courier performance.

Delivery estimates are provided for guidance only and are not guaranteed delivery deadlines.

Delivery Delays

While we aim to dispatch and deliver orders promptly, delays may occasionally occur due to:

• High seasonal demand

• Courier service disruptions

• Adverse weather conditions

• Operational or transport delays outside our control

While we work with established courier providers to deliver orders efficiently, occasional delays outside our control may occur.

Incorrect Delivery Information

Customers are responsible for ensuring that all delivery details provided during checkout are accurate and complete.

EX COP CARS LTD cannot accept responsibility for delivery issues, failed deliveries, or additional costs resulting from incorrect or incomplete address information supplied by the customer.

Failed Deliveries & Returned Parcels

If a parcel is returned due to failed delivery attempts, refusal of delivery, or incorrect address details, additional shipping charges may apply before re-dispatch can be arranged.

Damaged Deliveries

If an order arrives visibly damaged, customers should contact us promptly with relevant photographs and delivery information so that we can investigate the issue with the courier provider.

Contact Information

For delivery enquiries or shipping assistance, please contact:

EX COP CARS LTD
1 Whitelands Road
Ashton-Under-Lyne
England OL6 6AE

Phone: 07925 637184
Email: hello@excopcars.store