Introduction

These Terms & Conditions govern the use of the EX COP CARS LTD website and the purchase of products supplied through our online platform.

By accessing this website or placing an order, customers agree to comply with the terms outlined below.

Company Information

EX COP CARS LTD
1 Whitelands Road
Ashton-Under-Lyne
England OL6 6AE

Phone: 07925 637184
Email: hello@excopcars.store

Products & Availability

EX COP CARS LTD supplies used vehicle parts and automotive accessories sourced from inspected UK vehicle stock.

Due to the nature of used automotive components:

• Product condition may vary between items

• Minor cosmetic wear may be present

• Product images are provided for general reference where applicable

• Certain items may have limited availability

All products are subject to stock availability at the time of purchase.

We reserve the right to withdraw, update, limit, or discontinue products without prior notice.

Product Compatibility

Customers are responsible for confirming product compatibility with their vehicle before purchase.

Where compatibility information is provided, it is intended as general guidance only and should not be considered a guaranteed fitment confirmation.

Customers are encouraged to contact our support team before ordering if compatibility clarification is required.

EX COP CARS LTD cannot accept responsibility for compatibility issues resulting from incorrect customer selection.

Pricing & Payments

All prices displayed on the website are listed in GBP (£).

Prices, shipping costs, and product availability may change without notice.

Payments are securely processed through approved payment providers including Stripe.

EX COP CARS LTD does not store customer payment card information.

Order Acceptance

Submission of an order does not guarantee acceptance.

We reserve the right to:

• Refuse or cancel orders

• Limit quantities purchased

• Request additional verification information

• Cancel orders where stock becomes unavailable

• Refuse transactions suspected of fraud, abuse, or unauthorised activity

If payment has already been processed for a cancelled order, an appropriate refund will be issued.

Shipping & Delivery

Delivery estimates provided on the website are approximate only.

EX COP CARS LTD is not responsible for delays caused by courier services, weather conditions, operational disruptions, or events outside our reasonable control.

Customers are responsible for ensuring delivery information is accurate at checkout.

Additional charges may apply for failed deliveries or returned parcels caused by incorrect address information.

Further delivery terms are outlined in our Shipping Policy.

Returns & Refunds

Refunds and returns are handled in accordance with our Refund Policy.

Returned items may be inspected before refunds or replacements are approved.

Used, fitted, modified, or customer-damaged items may not qualify for refund eligibility.

Website Use

Customers agree not to:

• Use the website for unlawful purposes

• Attempt unauthorised access to website systems

• Interfere with website security or functionality

• Submit fraudulent or misleading information

We reserve the right to restrict access where misuse or suspicious activity is identified.

Intellectual Property

Website content including logos, branding, images, product descriptions, and written materials remain the property of EX COP CARS LTD unless otherwise stated.

Unauthorised reproduction or commercial use is prohibited.

Limitation of Liability

To the maximum extent permitted by applicable law, EX COP CARS LTD shall not be liable for:

• Indirect or consequential losses

• Vehicle damage arising from improper installation

• Labour costs relating to installation or removal

• Delays outside our reasonable control

• Compatibility issues resulting from incorrect customer selection

Customers are responsible for ensuring products are installed appropriately and safely where applicable.

Privacy

Customer information is processed in accordance with our Privacy Policy.

Changes To These Terms

EX COP CARS LTD reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website following updates constitutes acceptance of the revised terms.

Contact Information

For enquiries regarding these Terms & Conditions, please contact:

EX COP CARS LTD
1 Whitelands Road
Ashton-Under-Lyne
England OL6 6AE

Phone: 07925 637184
Email: hello@excopcars.store